However, the app still includes access to Vital’s Back Office portal, which includes helpful features that increase the functionality of the system.
#Vital pos login full
Mobile POS apps typically have fewer features than full point of sale systems, and that’s true of the Vital Mobile. Now that I’ve covered the basics of the reader, let’s take a look at the app and back office portal. If there’s an error during a transaction, you’ll see a red light at the top. During a chip transaction, the reader will display a blue light to indicate the card can be dipped and will show a blue light again when it’s time to remove the card. The lights will also flash during transactions, with different lights indicating either different types of transactions or errors during the payment.įor example, a contactless (NFC) transaction will cause all four light indicators to blink. When it’s connected, you’ll see a solid blue light.
#Vital pos login Bluetooth
Power button and Bluetooth connection status light When the reader is ready to pair via Bluetooth, you’ll see a flashing blue light on the opposite side of the reader, next to the power button, pictured. When the battery is low or charging, you’ll see a flashing red light instead of a solid light. Mini USB charging port and battery status indicator light When the battery is fully charged, you’ll see a solid red light next to the mini USB charging port, pictured: The reader has several indicator lights, some for the battery status, the Bluetooth pairing status, and transaction indicators. The reader comes with a USB cord for charging. If you decide to use a card reader with the mobile app, you’ll need to charge it first. Vital will have to enable another register “seat” for you. If you do, just be aware that you won’t be able to fix it yourself.
If you’re only using one or two Vital devices, you likely won’t even run into this issue. The Mobile was one of the last devices I tried, and as such, I had already used all of my register “seats.” That means that when I tried to sign in to the Mobile app on a compatible smartphone, I got an error message.įortunately, it was easy to resolve with the Vital support team. I had the opportunity to test all of the Vital equipment. You can always call the tech support team at a later date if you do run into an issue. Some tech-savvy users may find that it’s not necessary to go through the training.
#Vital pos login how to
If you’re not comfortable with setting up the app or inventory yourself, or if you just want confirmation on how to proceed, the training is a great option. When you purchase a Vital device, you have the option of working with the Vital team by phone for training. Fortunately, there are many processing companies that fit the bill and can offer Vital equipment. TSYS Merchant Solutions owns the Vital brand, so the devices only work with TSYS or a TSYS-compatible processor. You’ll also need a merchant account with a compatible credit card processor. To use Vital Mobile on your smartphone, you’ll need to download the app for your device.
#Vital pos login android
Included screenshots show the Android version the app for Apple devices may look a little different. I had the chance to test the Vital Mobile on an Android device, but it’s also compatible with Apple smartphones and tablets. Need a full POS system instead? Check out the Vital Select POS system. However, it does provide features for payment acceptance, employee management, and inventory. Like all mobile payment options, the Vital Mobile has fewer features than a full point of sale system. That’s great for letting you see who rung up which order, gave discounts, or sold the most items. The app allows for multiple users on one merchant account, meaning that all of your staff can log in to place orders and accept payments under their own IDs.
TSYS’s Vital Mobile app and card readers allow you to take payments from almost anywhere using your smartphone.
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